Privacy Policy

Last Updated: October 2025

1. Overview

Welcome to Waqar Home Cleaning (“we”, “our”, or “us”). We provide professional home and deep cleaning services in Lahore and nearby areas. Your privacy is important to us, and this Privacy Policy outlines how we handle your personal information when you connect with us through our website, Meta (Facebook) Ads, or WhatsApp communication channels.

2. What Information We Collect

We collect only essential details that help us respond to your cleaning requests and schedule appointments efficiently. This may include:

Your name and phone number
Your location or service area (e.g., Lahore, Johar Town, DHA, Bahria, etc.)
Property type and approximate size (e.g., 10 Marla, 1 Kanal, or commercial)
Preferred cleaning date and additional service details

We do not collect sensitive data such as CNIC numbers, financial records, or health information.

3. How We Use Your Information

The information you share helps us deliver better and faster service. We use your data to:

Respond to your cleaning service inquiries or bookings
Schedule cleaning appointments and confirmations
Provide quotes, details, or updates related to your requested service
Improve our service experience through follow-up communication

We do not sell, rent, or share your information with unrelated third parties.

4. Our Role as a Cleaning Service Provider

Waqar Home Cleaning operates as an independent cleaning service provider and not as an agency, franchise, or outsourcing company. All cleaning work is managed directly by our in-house or partner teams.

We guarantee professionalism and service quality as per our standards.
We do not provide employment or subcontracting to customers.
Service arrangements are finalized only after you confirm your booking with us.

5. Data Protection & Security

We maintain secure digital systems to ensure your personal details are protected from unauthorized access. Only authorized personnel handle your submitted information for communication and scheduling purposes. While we use safe practices, no online system is entirely risk-free, and you agree to these general digital limitations.

6. Compliance with Meta (Facebook) Advertising Policies

We strictly follow Meta’s Lead Ads and Data Handling Policies. To ensure compliance:

We collect only relevant details needed for cleaning service inquiries.
Your data is used exclusively for communication related to your booking.
We do not use or sell data for any unrelated advertising or remarketing.
All data is securely managed in accordance with Meta and Pakistan privacy guidelines.

7. Advertising Partners

We may use third-party platforms to promote our services, including:

Any data collected through ads or contact forms is handled solely for Waqar Home Cleaning service inquiries.

8. Age and Eligibility Policy

Our cleaning services are intended for adult homeowners, tenants, or property managers. We do not knowingly collect personal information from minors or underage users.

9. Disclaimer

By contacting us or submitting your details, you acknowledge that:

Service schedules and pricing are confirmed after discussion with our team.
We are not responsible for any property-related issues outside our service agreement.
Our responsibility is limited to the agreed cleaning services performed by our team.

10. Contact Us

For any privacy concerns or service-related questions, please contact us:

Location: Allama Iqbal Town, Lahore, Pakistan
Email: chdmwaqar@gmail.com